Challenge
The target audience wasn't precise, so ads reached uninterested users too, raising the cost per inquiry. Because the budget spread across a broad, unfiltered mass rather than the right people, results stayed scattered and unpredictable. On top of that, it wasn't clearly tracked which ads worked and which wasted spend, so there was no reliable basis for optimization. The core challenge was to see where the budget was leaking and to turn advertising from random reach into a manageable result.
